Tablet PC’s are around for quiet a while but when Apple is reinventing it there becomes a great deal of buzz and mania. Apple is a master in managing the perception around a new product and creates clang for the weeks before the launch and weeks after, very clever. So is the Ipad such a [...]

OK, so I won 4 Design Awards in 2008 / 2009. This brilliant talk of Malcolm Gladwell learned me its not about the Awards, its about what I’ve learned since I started as freelance designer during my studies in 1994. The awards are about recognition for giving myself the time to learn, make mistakes and [...]

EYE-D is specialised in (re)designing the customer journey, what is the customer journey and what can this approach do for your service, for your products or product / service combinations?
Designing the Customer Journey is a method to follow your customer and start looking through his or her eyes. Learn that the Customer Journey starts long [...]

A presentation today on the Selfservice Conference from Heliview in Zoetermeer, the Netherlands, stirred up a good discussion about online selfservice, physical selfservice, the gap beteen online- and offline services and about commodity- and excellent services.
Presentation Selfservice Event Heliview
View more presentations from Ron Verweij. (tags: selfservice self)

As an International oriented innovative entrepeneur and father of 3 boys I really am concerned about the future of them in a global and connected world. Me and my wife travel a lot for work and try to give this to them also taking them along with us and/or show them. Where we are aware [...]