On November 2007 I blogged about the User Centric Innovation Methodology as used for the first time during the development of the Self Service Drop Point for Schiphol Airport. This project started in 2004 and I was project leader and senior (conceptual) designer connecting all disciplines togheter into one new self service solution: http://designed-innovation.blogspot.com/2007/11/user-centric-innovation-methodology.html
After finishing [...]